I would like to use the opportunity to thank you for your effort. I can't even express my gratitude, although I do know we are customers.
You are writing on your webpage that you take service serious, but that is an understatement. You do absolutely brilliant service, when things goes wrong.
I will sincerely put an effort in recommending 123ehost. Please extend my thanks.
Best regards
Brian Hede
www.squashgearpro.com
After a recent change in company focus and audit of our web server needs we were in a position to make a few moves and of course, had a look around the web at hosting packages to meet our new requirements. Yes, these are some pretty good deals out there and as business owners we are always looking to save a few dollars. Then we compared these numbers to the service we have enjoyed for 7 years with 123Ehost, and the decision was made to make 123 fight for our business.
A request to the sales department with our changes and new server requirements for our 40+ domains was answered quickly with a perfect solution. To think we even considered moving to save a few dollars could have been a huge mistake. Where else could we find the level of service, prompt responses and quality of tech help.
Thank you for 7 great years or service and many more to come...
Bobi J Gillespie, Owner of Nictech Designs
www.nictechdesigns.com
Yes, their specs and prices are competitive, but these folks are NOT your average hosting company; they are back pocket allies in all things web hosting, and have made me (and seven years' worth of clients) 110% satisfied. Your affordable prices lured me initially, but I will remain a devotee because of your truly outstanding customer service. I have far more general inquiries and information requests than I have problems, but when I have called for help you have consistently gone beyond the call of duty to educate me. You actually answer your phones – and I recognize your voices. You compose personalized emails addressing my specific needs within minutes of my writing you. I am a more confident, relaxed web host reseller because of it. Whatever the issue, whenever the issue, Sam and the rest of you guys have my vote of confidence that things will be handled with integrity and genius. Thank you so much, amigos. 123 million acres of gratitude.
Mary Geitner, Owner & Creative Director, 9-VOLT Design
www.9-volt.com
You have made it possible for my clients to have affordable and, most of all, very reliable hosting. You are the best!
Working with your staff over these past eight years has given me so much confidence and, most of all, I have learned so much from all of you.
Mary E. Mackenzie, President
www.thewebwrite.com
I use 123eHost - http://www.123ehost.com/
I buy the Premium service yearly which is $75 US (Approx $95 CAN)
They have servers in both Canada and the US ...I'm hosted off their server in Quebec. Great service, great price AND they don't customize their servers with options like GoDaddy that prevent standard usage scripts, data bases etc.
They are by far the best deal and service I could find ...and believe me ...I looked :)
Ron Merk
You people deserve an award. I have been setting up my own and other people's accounts with 123ehost since 2001 and have never ever had an experience that didn't exceed my expectations. Never once. And everybody I send to you for accounts says the same thing, and nobody has ever left once they sign up with you.
It's always nice to include some specifics with kudos, so: The value can't be beat. And every year they send me an email describing more that I'm getting - more features, more space, more databases, it's always something, and it 8 years my price has never gone up. Response time can be counted in hours - usually less than six, I have never ever waited 24, not sure I ever waited 12. And the response is always but always competent, courteous, even kind, and I've never had to write back for clarification.
We (your customers) should invent an award just for you. Please pass this on for me, will you?
Cheers,
Lauren Delp
Dear 123eHost,
Just wanted to tell you how satisfied I am with your services. Every
time I use your technical support I get prompt and courteous service,
and get the problem solved. I consider myself an advanced amateur
when it comes to web site technology, but your staff has bailed
me out time and again when I was sinking in all the possibilities.
Your on line movies and clear instructions are always helpful, and
the continuing increases in your basic service and the upgrading
of software without increases in prices is appreciated.
I have been a very satisfied customer of 123eHost for over six years,
and can find no reason to change to another host.
Thanks,
Wayne
Hi Russel & Sam,
Thank you so much!!
Again you guys have proven what I have known for the last 9 years since I've been hosting with you: YOU GUYS ARE THE BEST!!!
I really appreciate going the extra-mile and helping with this backend issue that was beyond me!Everything is working again and your excellent support deserves high praise!
Best regards,
Dave in Montreal
Hi,
I just have to compliment 123ehost in the service. Every time I
have had an issue, you guys have resolved it faster than anyone
has ever done for me. I am really happy with your service and have
no regrets having my accounts with you. I will definately refer
you to EVERYONE that I know may need your service.
Thanks again,
Delia Wagner
I have been
with your hosting services for Two Years now.
During this time I have asked for support Three times. Twice due
to my own mistakes. Once due to an issue with the Control Panel.
Your support was amazing every time. Uptime and Service have been
excellent. It's rare that I find a company that delivers everything
they promise and more.
I have no problem recommending your services, and as my needs change,
I know where to go to upgrade. I have not found the Value or Service
Elsewhere!
Keep up the good work!
Thanks!
George Wright
We
can't say enough good things about 123ehost.com. Not only is their
service affordable, but their customer service is OUTSTANDING!
They respond in a very timely manner. They even helped us solve
a problem that our previous host had caused.
We will be recommending 123ehost to all of our business and personal
contacts.
Sincerely,
Jeanne Goodman
President
DesksideGuru, Inc.
Thanks! All
of you guys have consistently given fast, friendly,
reliable tech support for years now!
Thanks so much!!!
Steve
Leadville, Colorado
To 123 ehost.com
I would like to thank you very much for your Great service.Some
time I feel shy to ask you something because I have paid you little
amount but getting this much great customer support.
I'm from Japan and I think there is no other place where customer
can get better support and service than Japan but 123ehost.com providing
us really great support and service like in Japan perhaps better.
I hope you will keep contentious your excellent service.
Lastly I recommend 123ehost.com to any one who is looking for domain
hosting company.
Thanks Again
Raj Chalise
Japan
dokanto.com
mayabazaar.net
To 123ehost:
You
are the BEST! My partner and I have worked with several hosting
services and none have been even close to as responsive and helpful
as 123ehost. The professionals at 123ehost far exceeded my expectations
every time I've had gliches with my web site. Given the price I
paid for the hosting service, I figured I would get absolute minimum
service as compared to the high level of service promised by the
host of another web site of mine. The expensive service has either
seemed ticked off when I've called with issues or they've ignored
me. 123ehost patiently walked me through solutions on their web
chat line within minutes of my request. When multiple solution options
still left my problem unsolved, they demonstrated curiosity about
the issue, working from many angles to eventually resolve the issue.
At all times the 123ehost staff gave me the sense that they were
truly interested in my success. No other web hosting service has
demonstrated that to me. I strongly recommend 123ehost to novice
and expert web designers alike.
Laura Gilbert, Ph.D.
Minneapolis
Just
revisited your website, to add and transfer domains, and I'm blown
away.. IT'S OUTSTANDING!!! ...the site itself... its features, clarity
and ease of navigation... as well as the ever growing variety of
services offered. Most impressive!!! Congratulations!
Most of all,
I am amazed by the outstanding customer service 123ehost.com continues
to provide... always accessible and immediately responsive to every
e-mail and phone call!
I don't know how you do it... but THANK YOU!!!!!
D.
Davidson
I've
been a client of 123ehost for 3 years, so far. I have used other
hosts and would never go back to any of them. 123ehost has the best
plans, the best prices but most of all, they have the best customer
service of them all. I've never had a problem (which always occurr
from my end) that wasn't answered immediately with either the "Live
Talk" or within minutes or a couple of hours from their email
support. And when they've explained something to me and I just don't
understand they do it from their end. Cheerfully. I recommend 123ehost
to all my clients and to anyone else that is talking to me about
putting up a web site. Great Job you guys!
Viki Barefoot
I
am renewing for another year, a month and a half earily. Because
I can't think of a better way to show my appreciation for your services
this past year. You have been right on the spot when ever I needed
any assistance. You should be proud of your great organization.
I sure am and find it a real pleasure doing business with 123ehost.com.
Keep up the good work!
Al Adaskin
adaskinavianarts.com
Good
Morning!
I just wanted to write in praise of your excellent support personnel.
Over the weekend, they were most helpful. All of their responses
were rapid, courteous and patient - even to the less computer literate
such as I. Thanks so much.
Accolades to you all!
Brian
Hi
There:
I just wanted to tell you guys great your services are.
So far I’ve been with you a couple of months and I have to
say, I’m totally satisfied. You’ve been great!!
Just so you know, I probably searched more than 200 sites that offer
web space and domain services before I picked you. I choose you
guys based on services offered and prices. ( my one unknown was
how’d you live up to you promises.) I think I can say that
you’ve exceeded my expectations in every area.
I particularly like your Cpanel services. I was able to initiate
my account, add email accounts, add a mail list, ftp my files and
set up my domain with no physical intervention from your help desk.
I found that amazing!! I guess I could take credit for it and say
I must be getting better at this computer stuff, but I suspect it’s
more to do with your services and the tools you offer.
Well Done!! And Thanks
Ron Merk
blazeonline.com
For
years I have dabbled into web publishing with a lot of different
companies and today I received the best tech support that I have
ever had. Thanks so much for the LivePerson(tm) chat support. Tom
was quick and complete in his investigation of my problem. While
the problem required some escalation it was comforting to know that
there really was a problem and that it wasn't something that I was
doing. I am glad that I recommended 123eHost to the client and will
certainly use you again with my next project.
Rick
"The
Best Hosting Company Around!!! Between the quick setup time and
the excellent customer service you can't find a better hosting company
anywhere. What first lured me to 123ehost was the incredible price
(almost to good to be true), but what is keeping me and my four
sites there is your support staff. Very rarely do I have a problem,
but if I do it is fixed before I can even get a chance to write
an email to the support team. Keep up the great work and I'll keep
sending all my business to 123ehost!"
Neil A. Boardman
nabdesigns.com
neilssoccer.com
Hello
123ehost.
I would like to CONGRATULATE you-
re: the very efficient support group at 123eHost.
I recently encountered several complicated issues with my web-site
and called upon your support team to help me resolve my problems.
What I got was this......
QUICK, professional, NICE people (Tom, Harry & Sam) who helped
me get my web-site up & running in a very short time.
I could not believe the immediate response and help I received.
These guys stayed with me until the problem was corrected.
I was and remain... impressed!
I consider myself "somewhat" computer literate...but in
no way could I have figured out (in this year) what I needed to
do.
I've been on-line for about 5 years now and have NEVER received
such GREAT SERVICE from any ISP.
I look forward to RECOMMENDING your company to everyone I meet.
I am very pleased to have you host my web-site.
Regards & continued success.
Dan Tate, Real Estate Broker
richmondin.com
Your
services are not only cheaper priced but EASIER TO USE!!!
If you guys advertised your rates in safe lists and Free ads you
would probably be SWAMPED with people signing up!!!
I already have you hosting 2 business websites and may start doing
registrations as soon as they expire with Network Solutions/Verisign.
Keep up the GREAT service!!!
Also, you guys have REAL technical support too!!!!
They are prompt and know what they are talking about.
Steve
Just uploaded
my site, donaldnealmckay.com to your server this morning.
"Smooth-as-Silk" upload, and I must say, your server(s)
act like they are on binary steroids. You folks come across as delivering
everything you've promised. You've got an evangelist here.
Don McKay
donaldnealmckay.com
I
just wanted to take a minute and thank your staff at 123Ehost for
helping me with my website problems. Everyone was very friendly
and helpful and responsive to my emails and phone calls. I uploaded
my new site today and everything is working great. I hope to have
a long and happy relationship with your company.
Laura Dawson
Dear
123eHost Team,
This
is just a short message to express our appreciation for service
extended to us in a timely and very professional manner. Whenever
we approached you for advice might it be in terms of domain registration,
hosting or domain parking competent feedback was provided within
one day (despite the severe time difference of 11 hours!). Thanks
to this excellent service we have been able to accomplish ALL our
ambitious tasks quickly and efficiently at a pricing impossible
to beat. It has indeed been a pleasure cooperating with you and
we look forward to a long lasting partnership.Thank
you very much.
Tramaico Co. Ltd. (Thailand)
Richard Hall
(Managing Director)
tramaico.com
Hi,
I recently set up my second site on your service. It seems I get
myself in trouble every time I do something new on my computer and
this was no exception.Your tech support guy, Tom, was extremely
helpful and displayed the patience of a saint. We spent about 25
minutes on the phone and he finally got my computer and I both firmly
back on track. Thanks Tom! It was a pleasure dealing with you.
Bob Squiers
Thanks
for your quick reply and action - as always, I'm very impressed
with the excellent customer service you guys run - I can't believe
that I ever considered hosting anywhere else.
Thanks,
Matthew Lang
buythemonkey.com
...I
also wanted to thank you for the incredible service and speed you
guys offer. I have switched two of my clients over to you already
plus my site, and have completely eliminated all problems I was
having. My one client noticed when I switched them over and asked
what I did to improve the site and email service. I told them I
switched over to you guys and they are thrilled. This is very important
because this client is pretty big in Michigan. They are a major
publishing company that is in the middle of expanding. They needed
reliable web hosting before they could continue on. Thanks again
- and don't change - you are doing a fantastic job.
Bill Wilson
123ehost,
You guys have the best support Ive ever got from anywhere
(internet & telephone)
Im sending one of my best
friends to you guys to set up his personal webpage.
Thanks
again,
Chadwick (wicked)
chadwicked.com
I
just wanted to add my comments to your Testimonial sheet. I started
my first web site in July 2001, dakehome.com and while teaching myself HTML got my web site up in
one afternoon with your technical support. I have found your technical
support staff as excellent help with all questions that I could
throw at them. You have a real winning combination of low cost and
excellent service.
Maurice L.
Dake
dakehome.com
This
service and these people are GREAT! I placed a phone call at 8pm
and actually got a live body answering immediately to answer a question
I had before setting up service. More than satisfied with the answer
I proceeded to set up service. I could not get the payment server
(which must be noted, is NOT 123ehost server, therefore not their
fault) had a problem accepting my payment. I figured, oh well, I'll
just wait and try tomorrow. They knew immediately that there was
a problem on line and CALLED ME!!! They went ahead and set up my
account anyway and informed me they would email me the next day
when they had gotten things cleared up with the service they use
for taking payments on line. I was in business in less than 10 minutes.
The next day as promised, they notified me when they had things
cleared up. Every question or comment I have had for them has been
dealt with and responded to in record time. If you are looking for
aweb hosting service that cares and responds, this is the place
to be! Keep up the fantastic job!!! I'll be here for years to come.
Russ
Wow
and wow again, you are just great people, it´s clean, it´s faster,
it´s incredible, thank you for your awesome service. I´m new host
user from your server. The F.A.Q's section is great and easy to
understand; my english is not the 100% i´m from Mexico but i understand
you very well, thanksagain for your very good service and the awesome
price.
Luis Alonso García Aguirre
Hello,
I just
want to let you know what fantastic service I received from Mark.
I have never uploaded a web page before, nor had anything to do
with websites. He patiently guided me through the whole process,
including downloading the relevant FTP softward, and I now have
the webpage on my site.
I have
already thanked him in person (well, via the chat room), but wanted
to let you know how happy I was as well.
Many
thanks,
Heike Hamann
Just
wanted to thank everyone there for the help in getting our domain
up and running on yourserver. In spite of my spelling errors, and
panic at not seeing the site up and running the tech staff was great.
So my site is up and running again!
Tom Savage
"My
request was dealt with extremely quickly - the problem was fixed
within half an hour of submitting the form, couldn't ask for better
than that. Thanks very much, it's a comfort to have such reliable
support. best regards,"
Glen
"is
a pleasant and welcome surprise as compared to what I put up with
in previous hosting companies."
Robert Grieser
"Hi:
I just wanted to drop you a quick note to let you know how much
we value your sevices. We used to host with a company who gave us
nothing but headaches, but since we've opened an account with 123ehost,
we haven't had one complaint. We currently host 3 sites, and we
will be choosing you for EVERY new site that we develop. We especially
appreciate the fact that you don't overload the servers; the load
times are incredible! once again, thanks, for the great service!
"
Rgds,
Chad Bormann
wisrapids.com
lamportwright.com
stjohnbancroft.com
"I
just wanted to say thank you for all your help today. I am very
new to web creation and you have been very patient and helpful.
Everything seems to be up and running smoothly. I couldn't have
done it without you."
Phyllis Reed
Look,
you've been an awesome help! I have received quotes all over the
place, and you have been:
1.The quickest response
2.The easiest control panel (and some providers
have no control panel!)
3. The most helpful.
4. The most competitive price. By far, my experience
with your company has been the most , wonderful, hassle-free service
provider I have dealt with. Keep up the great work!
Thanks again.
T. Williamson
All
of the necessary changes have now been made. Thank you so much for
all of your help. Strategy Guru, Michael Porter of Harvard University
is inaccurate when he proposes that a company can't provide high
quality services and low cost.
You guys are
fantastic!
Dick
Gleason for Umberto Centofante
Hi
Are all web hosts this good. I have had not one problem since starting
with 123 ehost.com.
I have little experience in the internet industry, but setting up
my web page is easy with your Control Panel and pre configured CGI
scripts.
Thanks.
Nicholas Richardson
I
wish to express many thanks to the team of 123 eHost. Being new
to an online business venture, I must admit I was quite overwhelmed
by many questions. Your team has taken much patience with me. I
have never dealt with a company with such commitment to their clients.
I am so glad I found your hosting company. Sam, thank you so very
much.
I have recommended you and will continue in doing so, with much
pleasure.
Rosan
Montreal
I
have just setup my website www.griswalds.us and I have to thank
you people for your great service and explicit instructions in the
process. The service appears fast and easy to operate and I look
forward to a long and happy relationship.
Thanks again
Eric Wilson
I've
been through some miserable hosting experiences and I have to say
that 123ehost is the best! I have never had to wait long for a response
to a question and the network performance is A-1.
Thanks for a year of impeccable service!
Roseanne
Thank
you. you guys really are an outstanding service. you're always accessible
and helpful and i've never had any downtime. and you're very reasonably
priced. i've recommended you to many.
Dave
Segal
Another
year of excellent service and support! I was offered some free space
recently..
Why? When what I have works! It's been rare when I have had to ask
for support.
When I have.. it has been some of the best I have encountered.
Your Hosting Rocks!
Geo
Thanks
for your always prompt response.I continue to be highly impressed
and highly satisfied by 123ehost, its cordial and helpful staff,
and its affordable host plans and services.
Regards,
Kevin Jenkins